Returns & Exchanges

At Planet Organic, we want you to be completely satisfied with your organic essentials. If your order isn't quite right, we offer a straightforward return process for non-perishable items within 14 days of delivery.

Return Process

• 1.
  Notify Our Team

  Contact our customer support within 14 days of receipt, providing your order number and the reason for the return.

• 2.
  Ensure Product Integrity

  Verify that all items are unopened, in their original packaging, and meet our safety standards for resale.

• 3.
  Secure Packaging

  Safely pack your items to prevent damage during transit and include a copy of your delivery note inside the parcel.

• 4.
  Ship and Refund

  Send the package back to our distribution center; once inspected, we will issue a full refund to your original payment method within 5-7 business days.